Why Patching Servers Manually is not Safer

As part of my job, I frequently talk to IT managers and senior technical staff. A frequent statement I hear sounds like this, “We patch our servers manually to reduce the risk of an outage." This stance is understandable. Regrettable, but understandable. Lets dig into it.

Human Errors: Intentions vs. Reality#

Humans have expertise but are also prone to mistakes. In server patching, these mistakes can be significant:

  • Oversight in Patch Sequencing: Applying patches in the wrong order can destabilize a system.
  • Misconfigured Settings: A small error can disrupt services.
  • Version Mismatch: Using an outdated patch can threaten system stability.
  • Time Overlaps: Patching during high usage can cause outages.

These errors can lead to business interruptions, data breaches, and system vulnerabilities.